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Frequently Asked Questions and Answers |
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Q: Why Should I Choose To Go To The Innovative Vision Practice? |
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A: The services provided at the Innovative Vision practice are tailored closely to each patient’s needs.
Dealing with complex prescriptions and fulfilling patient’s demands requires chair-time, technology and expertise. At the Innovative Vision Practice, we believe in paying attention to all of these aspects.
The consultation time is unrestricted and is always charged as a standard fee. We pride ourselves in the use of state-of-the-art ophthalmic instruments, and we make patient satisfaction our ultimate goal.
By operating from an office building in the centre of Edinburgh, as opposed to a high street outlet, we can deliver personalised eye care at all times.
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Q: What Kind Of Services Can I Get At The Innovative Vision Practice? |
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A: You will receive a highly specialised contact lens service - from traditional solutions such as disposable contact lenses to a customised contact lens fitting.
Today, the spectrum of opportunities for the contact lens wearer is wider than ever. Think about ORTHOKERATOLOGY, MULTIFOCAL or OVERNIGHT-WEAR lenses.
You can learn more about these services on the SERVICES page on this website or by calling the practice direct on 0131 220 8388.
Remember that at the Innovative Vision Practice, you can alsol benefit from traditional ophthalmic services such as routine eye examinations, occupational eye examinations, including VDU reports, and LASER advice.
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Q: What Kind Of Charges Am I Going To Incur Once I Register With The Innovative Vision Practice? |
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A: Once you register with the Innovative Vision Practice, all the professional fees, costs and professional work will be explained to you and made clear up front.
Because we offer specialised services, the fee structure follows scalable criteria that depends on your specific requirements. This will be discussed with you at time of your initial consultation.
Please call the practice directly should you need more advice regarding the fee structure.
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Q: Is The Practice Compliant With Applicable Legislation? |
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A: The practice is fully compliant with the recommendations of the College of Optometrists. We operate a practice complaints procedure which satisfies national criteria and we are also part of the Optical Consumer Complaints Society (OCCS), which deals with complaints involving non-NHS issues.
We are compliant with the most recent implementation of the Disability Discrimination Act to ensure that our services are fully accessible to disabled people. Should you have any query regarding the practice’s accessibility for disabled people, please call on 0131 220 8388.
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Q: How Can I Check The Optometrist’s Professional Registration? |
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A: Optometrists in the UK are regulated by the General Optical Council.
The General Optical Council is the statutory body which regulates the optical professions (dispensing opticians and optometrists). The GOC's main aims are to protect the public and promote high standards of professional conduct and education amongst opticians. The GOC holds a public register where professionals’ registration and qualification can be viewed.
The Innovative Vision Practice Director is a registered optometrist and member of both the College of Optometrists and the Association of Optometrists.
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